Privacy Policy

MEBSTER s.r.o. prioritizes the protection of the rights and freedoms of natural persons and, in consideration of this principle, adopts the following security policy. In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter referred to as "PD") and on the free movement of such data and repealing Directive 95/46/EC ("GDPR"), the company's management, typically comprising the statutory body or an employee authorized by the company, commits to handling the personal data of its employees, clients, and third parties (hereinafter collectively referred to as "data subjects") strictly in accordance with this Regulation. The objective is to prevent any harm or, at the very least, minimize the risk of harm to data subjects to the fullest extent possible, including risks related to misuse, damage, theft, or any other unauthorized use of personal data in connection with the provision of healthcare.

I. Basic provisions

1. The controller of personal data pursuant to Article 4(7) of Regulation (EU) No 2016/679 on the protection of natural persons with regard to the processing of personal data and on free movement of such data (hereinafter referred to as "GDPR") is MEBSTER s.r.o. with its registered office at Drtinova 10, Smíchov (Prague 5), 150 00, Prague, Czech Republic, registration number: CZ06947549 (hereinafter: "Controller").

2. The contact details of the administrator are

Address: Drtinova 10, Smíchov, 150 00, Prague, Czech Republic


phone: +420 725 075 000


3. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly identifiable, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier, or to one or more specific elements of a natural, physiological, genetic, psychological, economic, cultural or social identity of that person natural person.

4. The controller has appointed a data protection officer. The contact details of the data protection officer are:

Name and surname: Vojtěch Veselý


II. Sources and categories of personal data processed

1. The controller processes the personal data provided by the controller, which the controller has obtained on the basis of the performance of your order.

2. The controller processes your identification, contact and performance data as necessary contract.

III. Legal basis and purpose of processing personal data

1. The lawful reason for processing personal data is

  • performance of the contract between you and the controller pursuant to Article 6(1)(b) GDPR;
  • the legitimate interest of the controller in providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(f) GDPR;
  • your consent to processing for the purposes of providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on certain information services society in the absence of an order for goods or services.

2. The purpose of the processing of personal data is

  • processing your order and exercising the rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data is required which necessary for the successful execution of the order (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data, the contract cannot be concluded or performed by the controller, sending commercial communications and other marketing activities.

3. Automatic individual decision-making by the controller within the meaning of Article 22 GDPR. You have given your explicit consent to such processing.

IV. Data retention period

1. The controller retains personal data

  • for the time necessary to exercise the rights and obligations arising from the contractual relationship between you and the controller and the exercise of claims arising from these contractual relations (for 15 years from the termination of the contractual relationship). 
  • for as long as consent to the processing of personal data for the purposes of marketing, for a maximum of 15 years if the personal data is processed on the basis of consent. 2. After the expiry of the retention period, the controller shall delete the personal data.

V. Recipients of personal data (subcontractors of the controller)

1. The recipients of the personal data are the individuals

  • involved in the delivery of goods / services / execution of payments under the contract,
  • involved in the operation of the services,
  • providing marketing services.

2. the controller intends to transfer personal data to a third country (non-EU country) or an international organization. Recipients of personal data in third countries are providers of mailing services / cloud services.

VI. Your rights

1. Under the terms of the GDPR, you have

  • the right to access your personal data in accordance with Article 15 of the GDPR,
  • the right to rectification of your personal data pursuant to Article 16 GDPR, or restriction of processing pursuant to Article 18 GDPR.
  • The right to erasure of personal data pursuant to Article 17 GDPR.
  • the right to object to processing under Article 21 GDPR; and
  • the right to data portability under Article 20 GDPR.
  • the right to withdraw consent to processing in writing or electronically to the address or email of the controller set out in Article III of these terms and conditions.

2. You also have the right to lodge a complaint with the Data Protection Authority if you believe that your data protection rights have been violated.

VII.Personal data security conditions

1. The Controller declares that it has taken all appropriate technical and organizational measures to secure personal data.

2. The controller has taken technical measures to secure data storage facilities by means of secure passwords, antivirus programs, regular backups to an encrypted disk, as well as by limiting access to the necessary number of users of the company and storage of personal data in paper form by means of a lockable safe.

3. The controller declares that only persons authorized and instructed by him have access to personal data.

VIII. Visiting our website — personal data and cookies

1. When you visit our website, we may collect certain information about you, such as your IP address, the date and time you accessed our website, information about your internet browser, operating system or language settings. We may also process information about your behavior on our website, e.g. which links you visit on our website and which products you are shown. However, for your maximum privacy, information about your behavior on the website is anonymized, and therefore we are unable to attribute it to a specific user, i.e. a specific person.

2. If you access our website from a mobile phone or similar device or via one of our mobile applications, we may also process information about your mobile device (for example, data about your mobile phone, etc.).

3. Analytical cookies on our website are collected by a script from Google Inc., which then anonymizes this data. Once anonymized, it is no longer personal data, as anonymized cookies cannot be assigned to a specific user or a specific person. We only work with cookies in anonymized form. Therefore, we cannot determine from the cookies how a particular user has behaved on our website (which pages they have visited, what goods they have viewed, etc.).

4. How can you influence which of your cookies we process? You can simply use a common internet browser (e.g. Internet Explorer, Safari, Firefox, Chrome) with the anonymous browsing function enabled, which prevents the storage of data about the websites you visit, or you can disable the storage of cookies in your browser altogether.

IX. Final provisions

5. By submitting an order from the online order form, you confirm that you are aware of the privacy policy and that you accept it in its entirety. 

6. You agree to these terms and conditions by ticking the consent box via the online order form. By checking the consent box, you confirm that you are aware of the privacy policy and that you accept it in its entirety. 

7. The controller is entitled to change these terms and conditions. It will publish the new version of the Privacy Policy on its website or send you a new version of the Privacy Policy to the email address you have provided to the controller. 

These terms will take effect on 19.3.2021.